SapphireIMS for Manufacturing Companies

Digitize and automate your procurement, asset and maintenance operations  

Supercharge your technologically advanced manufacturing processes by equally agile and efficient back-office operations and functions.

Back-office Digitization and Automation Solutions for Manufacturing Organizations

Traditionally, manufacturing companies have been predominantly focusing on the core production processes. While the large ERPs were handy, they still need automation solutions that are essential in the digital age. These non-core back office processes and the manual operations tend to pull down the progress made in the front-end. SapphireIMS brings you a suite of solutions that can completely digitize and automate your back-office operations to make your organization 3x faster with improved people and asset productivity.  The solution is customized to the manufacturing industry with domain specific templates, compliant with the industry norms, and built by industry experts.

Employee Onboarding/Offboarding

Streamline and improve the workflow and experience of employee transitions. 


Procurement Compliance and Governance

Manage the entire procure to retire process from a large asset to even spare parts across your plants.


Health and Safety

Stay on top of the organizational risks to keep the production floor and your employees safe.


Vendor Management

Centrally manage the entire vendor lifecycle process and improve costs and utilization across your plants.


Plant Maintenance

Set high standards and proactively manage the plant and the assets through pre-set controls.


Break-down the silos of your organization and unify all your back-office functions on a singular platform 

Employee productivity automatically doubles as soon as all the organizational functions are aligned and digitized. SapphireIMS brings together all your functions, such as travel, HR, admin, finance, facilities and project management to break-down the silos and operate as one unit. 


Deliver superior experience with robust ITSM and rapidly improve productivity with the IT operations management module. 



Significantly reduce costs by having a 100% visibility into the back-office operational costs, your asset utilization, and vendor management.



Our Pre-built templates help you stay on top of the compliance and regulatory status be it industry or geography or function related. 


Facility / Admin

Streamline and automate day-to-day routine workflows related to facilities, hospitality and other admin tasks.


Plant Operations

Centrally collect the operations data, analyze and make effective decisions to improve productivity. 



Automate your HR operations, integrate services with other functions, deliver quick resolutions to improve productivity.


Governance, Risk, and Compliance was never so simple and sorted

SapphireIMS cuts across all the functions and gives you a singular dashboard to monitor and manage the high-risk areas, non-compliance, audit results, and preemptive insights. The pre-built templates, intelligent automation and alignment to the BFSI specific regulations ensure that you get to prioritize and manage all the compliances and risks. 

Asset Lifecycle Management

Manage your asset integrity with a 100% visibility into the procure to retire process. 


Auto Discovery and Inventory

At a single click, get the minutest of detail from a diverse range of assets.


Software License Compliance

Constantly monitor and automatically blacklist unauthorized license usage.


IT Policy Compliance

Automate and remotely enforce the IT policy management with just a few clicks.


Patch Management

Remotely manage all the patch, OS and security upgrades. No more manual intervention.


Software Deployment

Control the unauthorized installations by remotely deploying the required software. 


Software Blacklisting

Automatically blacklist any unauthorized software in any location to be compliant and secure.


USB Control

Set up control policies on USB usage to avoid unwanted data transfers and malware injections.


Core Features

RPA-enabled and ITIL-based

The Robotic Process Automation enables you to intelligently automate the processes and integrate them with business applications quickly.

72 Hour IMplementation and ROI in 3 MOnths

72 hours is all it takes to implement to your domain and you can see the ROI within 3 months of usage

Smooth Integration

Our flexible APIs and connectors ensure that the solution is integrated seamlessly with your enterprise systems.

On-Premise and SaaS

The codeless configuration and the flexibility of on-premise and SaaS model accelerates the implementation.

Ready-to-use Solution with Pre-Built Templates

The Pre-Built templates help you to rapidly standardize and automate the back-office processes 

Intelligent Reporting

The intuitive dashboards and reports give you a 100% visibility and enable you to improve service delivery performance through SLA measurements, compliance and escalations.

Success Stories

Back-office process automation for a large manufacturing player


Implemented the Kaizen process for business operations. 

Implemented Production, Trouble Action Book for shop floor employees to raise requirements, concerns with respect to departments that shop floor activities are dependent on.

Implemented a centralized helpdesk for IT operations to submit incidents and service requests

Digitized and automated the entire purchase and approval process across plants.

Full suite of back-office automation for a global manufacturing major


Set up an incident and service request management system across organization.

Integrated and set up SAP helpdesk for all the application support issues and service requests.

Implemented vendor helpdesk as a single solution for all vendor queries, clarifications for activities involving empanelment, procurement, and commercial clearances

Set up a compliant management system for tracking all engineering and admin related issues until the closure

Implemented an end-to-end asset lifecycle management process for tracking complete asset lifecycle from onboarding to disposal

Digitized the entire procurement, asset and maintenance opertaions


Automated complete procurement and governance process from PR to PO by capturing all necessary details, such as budget, tax, freight, vendor, location and terms. 

The asset operations automation included onboarding, allocation till disposal are streamlined with the strong workflow engine for approvals, assignments combined with custom RPA framework

The automation of maintenance operations included preventive maintenance, streamlining calibration and automatically creating tasks and assigning the same to technicians concerned.

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About SapphireIMS

SapphireIMS makes your business functions and processes agile by digitizing and automating your back-office functions.

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