Intelligent and Proactive Monitoring of your IT Infrastructure
Business Service Monitoring
Automation and Analytics for Always Available and Healthy IT Infrastructure
SapphireIMS Business Service Monitoring (BSM) enables proactive management of IT services by monitoring infrastructure and services for availability and health. SapphireIMS BSM enables you to get insights on every critical component of your IT Infrastructure – be it performance, availability and capacity. This ensures business continuity by monitoring infrastructure, applications, services and user experience continually. The simplified, yet comprehensive visualization with layered maps of the topology or service tree enables you to get the picture of the infrastructure health and at the same time gives you insights for effective decision making.
SapphireIMS BSM accelerates the incident management by automating the incident creation. It proactively manages IT services using capacity planning reports, health and performance trends analysis.
Wide Range of Infrastructure Components Monitored
Sever Monitoring
Database
Logs
IPMI
Virtual Infrastructure
Middleware
Services & Process
Netflow
Storage
Websites
Security Devices
Synthetic Transactions
Network
TCP Ports
Active Directory
Custom Poller
Discover and Monitor
Module Features:
- Global, site and system level thresholds
- Dynamic thresholds
- Application discovery & dependency mapping
- Configurable polling Interwells
- Supports centralized and distributed architecture
Filter and Correlate
Module Features:
- Event classification
- Event filtering
- Event correlation
Diagnose and Resolve
Module Features:
- Auto ticket creation
- Notifications
- Event console
- Detailed inventory and performance view
Align to Business
Module Features:
- Map view
- Business services view
- Business SLA
Analyze and Automate
Module Features:
- Event based task automation
- Service process automation
- Automated event generation
- Capacity planning
