Be 3X Faster

Digitize and Automate Your Back Office and Make your Business Hyper Agile

Be 3X Faster

Digitize and Automate Your Back Office and Make your Business Hyper Agile


Your Real Journey to the Digital World Starts Here.

SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions.

Delivered On-Premise and on the Cloud.

One Solution – Unlimited Possibilities


Reduction in Manual Processes and Bandwidth


Improvement in Personnel Productivity


Reduction in Process and People Costs


Improvement in Service Delivery

SapphireIMS Solution Suite

Choice of delivery models that suits your business:
Cloud and On-Premise

ITIL Service Desk

Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk.

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Enterprise Asset Management

Know Your Assets, Get 100 % Visibility and Save Over 40% of Costs

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Business Service Monitoring

Intelligent and Proactive Monitoring of your IT Infrastructure

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Healthcare Service Management

Clinical Approach to Making Healthcare Agile and Modern.

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Enterprise Service Management

Achieve 50% cost reduction by automating your businesses processes

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Service Lifecycle Management

Deliver Cost Effective and Agile Services across your organization

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Happy Clients

“With help from SapphireIMS world-class support champions, we have also extended the process to areas like archival and escrow. In two months we achieved 97% SLA from a mere 64%. SapphireIMS is a must have application for any organization. Highly recommend.”

Sachin Gopal, Head IT, Ittiam Systems Pvt. Ltd.

“SapphireIMS with an integrated Service Desk and Asset Management, allowed us to model the processes using its flexible workflow engine and the ready-to-use components simplified the implementation. The amount of time spent on the manual collation of data has come down substantially and all data is available on dashboards for intuitive analysis.”

Kaspar Joseph, Asst.General Manager – IT, AVTEC Ltd.

“SapphireIMS helped us to achieve our primary business goals and streamlined our IT service support process efficiently. The product support & escalation engagement has been functioning well to ensure timely-resolutions. With this product, our TAT has come drastically down.”

V. Sendil Kumar, Vice President – IT, Shriram Value Services Ltd.

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See how you can unleash the power of SapphireIMS to make your business super sharp and outclass your competition.

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See for yourselves why over 500 global customers trust SapphireIMS.

Professional Services

Realize Maximum Value from Our Solutions

Managed Services

Optimize Your Resources and Improve ROI

Training & Certifications

Learn Everything and More about SapphireIMS Solutions

About Us

Lead your digital journey by making your business agile


Partnership For all Opportunities


Leadership driving the customer-centric culture


Come join us

About SapphireIMS

SapphireIMS makes your business functions and processes agile by digitizing and automating your back-office functions.

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Find Us

Bangalore, India
Tecknodreams Software Consulting Pvt. Ltd.
#17, Srinidhi Tower, 2nd Floor J.P. Nagar 3rd Phase,
Bannerghatta Road, Bangalore-560 078.

Phone No. :+91 80 4650 7400
Sales :+91 80 4650 7422 /

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